A couple of years ago, I was training college students on interview skills. The students were in their final year. I thought it would be a good idea to go through their resumes and share the feedback. So, I asked them to email their resumes to me. Surprisingly, when they sent their resumes, the emails …
I was talking to the directors of one of the departments at an MNC. She told me that one major challenge she observes with the team is that they are very hesitant to make calls to customers or people from other teams. They often send an email or a message and wait endlessly for a …
When I visited a company to conduct a session, the house keeping staff seemed to have some disagreements when they were making arrangements for a training programme setting up the venue. I have seen staff arguing at many places. However, this seemed to be a little different. Members of the staff did agree and disagree with …
Listen to understand and not to respond – You have heard this a hundred times by now. What does it mean? Are we supposed to avoid answering but just listen? Well, it is a little difficult to live our lives that way. When you listen, try to avoid processing your reply. Listen carefully. Pay attention …
How to say ‘Thank you’ The only type of Email that can be long is a ‘Thank you note’. Whenever you write thank you notes, do mention about every effort someone has taken and to what extent it helped you, your team, your career, whatever it may be. A gentleman who is …
‘Effective communication’ could be defined in a number of ways. When you communicate with someone, can you make them feel that at that particular moment the most important thing for you is communicating with that person. Could you make people feel better than how they felt before interacting with you even if they were feeling …
Effective communication – Creating the feel-good factor Read More »
When I started my career as a project engineer with an MNC, I had to attend a three month training programme. The first eight days were dedicated to fluency and language enhancement. I was very excited. I wanted to become a trainer who would conduct such sessions. However, what happened was shocking. I was of …
“How to enhance my vocabulary?” is one of the most frequently asked questions. As long as we can covey our message clearly using simple words in a way it’s easy to understand, it’s good enough. However, if you are particular about enhancing your vocabulary, the most popular methods are reading books, watching movies or series …
Fluency is often thought of as an ability to speak fast. However, pace is only a part of fluency. Here are several other aspects that are important when it comes to speaking. Some of them are clarity, coherence, intonation, tone and volume. What one speaks should be comprehensive. If it’s not easy to understand, the …
Learning Pronunciation has been a huge challenge when it comes to English. I remember one of my trainers asking us “why is ‘ut’ pronounced differently in ‘put’ and ‘cut’?” I recently came across a meme where a person was worried that every ‘c’ is pronounced differently in ‘Pacific ocean’. It’s because there are 26 letters …
