When I visited a company to conduct a session, the house keeping staff seemed to have some disagreements when they were making arrangements for a training programme setting up the venue. I have seen staff arguing at many places. However, this seemed to be a little different. Members of the staff did agree and disagree with each other. They did it without losing focus on the intention and the purpose – They wanted the set up to be in a way that is suitable for the programme. Their focus continued to be on what kind of arrangement would help everybody in the programme see the screen, the board and each other. They could discuss, disagree, really think of what would work and make the arrangements accordingly. What’s more, they were really a happy team. They were smiling. They were enthusiastic.
Could we pay attention to purpose rather than win arguments or prove we are right or agree unwillingly? I saw that it is possible.
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